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Digital Help Desk @ Pine Valley

Looking for tech help? Stop by the Digital Help Desk, a free drop-in program where our knowledgeable library staff provide one-on-one tech tutoring! Whether you need assistance with library resources, software, or your personal devices, we’re here to help.

How it Works:

  • No registration required – simply drop in!
  • Assistance is provided on a first-come, first-served basis.
  • Sessions are limited to 20 minutes per person to ensure we can help as many patrons as possible.

We Can Help With:

  • Downloading eBooks, eAudiobooks, or accessing other online library resources.
  • Navigating the library website, catalog, or research and learning tools.
  • Using software like Microsoft Office or Google Docs.
  • Troubleshooting or learning how to use your devices, including eReaders, tablets, and smartphones.
  • Addressing other general computer or technology-related questions.

We Cannot Help With:

  • Job searches, applications, or résumé assistance.
  • Detailed hardware or software troubleshooting.
  • Typing or proofreading documents.
  • Entering sensitive personal information (e.g., credit card or account details).

Whether you’re new to technology or just need a quick refresher, the Digital Help Desk is here to support you!

Questions? Contact Tiffany Boeglen by email tboeglen@nhcgov.com or by phone 910-798-6331

Date:
Thursday, Feb 20th 2025 Show more dates
Time:
2:00pm - 4:00pm
Time Zone:
Eastern Time - US & Canada (change)
Branch:
Pine Valley
Audience:
  Adults     Seniors     Teens  
Categories:
  Technology & Computers  
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