Powerful Tools for Caregivers
Join us for this 6-part series presented by AARP and the Area Agency on Aging. The classes in this series build on each other so participants should plan on attending all six.
Class #4: Communicating in Challenging Situations
"Participants practice two communication tools – assertiveness and Aikido – which are helpful in difficult situations. They learn a four-step process, called DESC (Describe, Express, Specify, and Consequence) for using the assertive style of communication. With Aikido, participants learn how to align and find 'common ground' with a person who is distressed. A segment highlights guidelines for communicating with a person who is memory impaired."
Description provided by: http://www.powerfultoolsforcaregivers.org/
Registration Required. To register contact:
Caregiver Resource Specialist
Cape Fear Area Agency on Aging